Twin State Ford
8 Memorial Dr, St Johnsbury, Vermont, 05819
Twin State Ford has a very polarized reputation. Many customers have had excellent experiences with sales and service, praising the friendly and helpful staff. However, there are numerous reports of poor communication, long wait times, and frustration with service quality. Some customers feel they have been taken advantage of, particularly regarding pricing and repair transparency.
We analyze 71 public reviews for Twin State Ford using our data models and filter out spam to highlight only authentic feedback.
Always get a written estimate and confirm the timeline before leaving your vehicle.
✓ What Works Well
- Friendly sales staff
- Helpful service advisors
- Good vehicle selection
✗ Areas to Improve
- Poor communication
- Long wait times
- Inconsistent service quality
- Why is my repair taking so long?
- Is this repair covered under warranty?
- Can I get a loaner car?
Great sales experience, but service can be hit or miss.
Communication needs improvement.
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- Category Automobile
- Neighborhood St Johnsbury
- City St Johnsbury
- State Vermont
- Postcode 05819
- Country United States
