U S Nails and Spa
771 Northlake Blvd, North Palm Beach, Florida, 33408
U S Nails and Spa is a very polarized salon. Some clients are fiercely loyal to techs like Jason and May, praising their artistic talent and friendly service. However, there is a significant number of negative reviews citing rude, aggressive, and impatient behavior from staff, particularly when customers ask questions or have specific requests. It's a place where you might get a great set if you're lucky, but the customer service experience can be very hit-or-miss.
We analyze 77 public reviews for U S Nails and Spa using our data models and filter out spam to highlight only authentic feedback.
Request Jason or May specifically to ensure a better experience, as quality varies significantly between staff.
✓ What Works Well
- Some very talented techs
- Friendly atmosphere when it's good
- Good nail art
✗ Areas to Improve
- Rude and impatient staff
- Inconsistent customer service
- Aggressive communication
- Do I need an appointment?
- Who is the best tech?
- Are they friendly to new clients?
Jason is the best, ask for him.
Great nails, but the attitude is a turn-off.
Hit or miss, depends on the tech.
- Category Personal Care
- City North Palm Beach
- State Florida
- Postcode 33408
- Country United States
