1515 U St NW, Washington, District of Columbia, 20009
Patients generally praise the clinical staff for being gentle and professional, especially during cleanings. However, there is a recurring pattern of frustration regarding billing transparency and insurance communication. Some users feel the practice is overly aggressive with upselling treatments. Overall, the clinical care is seen as high quality, but the administrative side leaves many feeling uneasy.
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Always confirm insurance coverage in writing before starting any non-routine procedure.
✓ What Works Well
✗ Areas to Improve
Clinical staff is top-notch and very patient.
Billing department needs better transparency.
Great for routine cleanings, but watch the treatment plans.