Health & Medical · Urgent Care

UAB Medicine Urgent Care

125 20th St S, Birmingham, Alabama, 35233

Google Maps Updated: 19 May 2026
Authenticity Score: 76/100
About

UAB Medicine Urgent Care receives highly polarized feedback. Many patients praise the doctors for their thoroughness, kindness, and professionalism. However, there are frequent complaints about rude front-desk staff, long wait times, and administrative issues like billing and insurance confusion. It's a convenient option for many, but the experience can be inconsistent depending on the staff on duty.

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We analyze 78 public reviews for UAB Medicine Urgent Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 50/100
Pro Tip

Verify your insurance coverage directly with your provider before your visit to avoid unexpected billing issues.

Urgent care services
Affiliated with UAB Medicine
Pros & Cons

✓ What Works Well

  • Thorough and professional doctors
  • Clean and well-equipped facility
  • Convenient location and hours

✗ Areas to Improve

  • Rude and unprofessional front-desk staff
  • Long wait times
  • Billing and insurance confusion
Frequently Asked Questions
  • Do you accept my insurance?
  • How long is the wait?
  • Can I book an appointment online?
User Feedback

The doctors are great, but the front desk is rude.

I was in and out quickly.

Billing is a nightmare to resolve.