UAB St. Vincent’s Endocrinology
50 Medical Park Dr E, Suite 158, Birmingham, Alabama, 35235
This office is a bit of a mixed bag. Dr. Townes is highly regarded for her genuine care and knowledge, but the front office staff and communication issues are a recurring complaint. Many patients feel frustrated by the lack of follow-up and difficulty reaching the office.
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Bring your own copies of previous blood work to your first appointment.
✓ What Works Well
- Dr. Townes is excellent
- Thorough care
- Professional medical staff
✗ Areas to Improve
- Poor front desk communication
- Long wait times
- Difficulty getting test results
- How do I get my test results?
- Why is it so hard to reach someone?
Dr. Townes is worth the wait, but the office is a mess
Front desk needs better training
Great medical care, poor admin support
- Category Health & Medical
- City Birmingham
- State Alabama
- Postcode 35235
- Country United States
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