1725 E. Boulder Street, Suite 101, Colorado Springs, Colorado, 80909
The UCHealth Brain and Spine Clinic receives highly polarized reviews. While some patients praise the expertise and care of doctors like Dr. Singh and Dr. Ross, there is a significant volume of complaints regarding administrative issues, including difficulty scheduling, poor communication, and long wait times. Many patients feel their health is not a priority.
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Use the patient portal for all communication; phone calls are notoriously unreliable.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office staff is a nightmare.
I felt like a number, not a patient.
The front desk staff needs a serious customer service overhaul.