Health & Medical · ENT

UCHealth Ear, Nose and Throat Clinic - Chapel Hills

595 Chapel Hills Dr, Suite 325, Colorado Springs, Colorado, 80920

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

This clinic is highly regarded for its surgical expertise, with many patients reporting life-changing results. However, the administrative experience is frequently described as poor, with issues regarding referrals, communication, and staff professionalism. It is a clinic where the clinical care is excellent, but the office management is lacking.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 20/100
Pro Tip

If you have an urgent referral, follow up with both your primary doctor and the ENT clinic to ensure it's processed.

High surgical success
Administrative communication gaps
Pros & Cons

✓ What Works Well

  • Highly skilled surgeons
  • Life-changing results
  • Thorough medical explanations

✗ Areas to Improve

  • Poor administrative communication
  • Difficult to get referrals processed
  • Inconsistent staff professionalism
Frequently Asked Questions
  • Why was my referral cancelled?
  • How do I get a call back?
User Feedback

Great surgeons, but the office staff is a nightmare.

I can finally breathe, but the admin side was a struggle.

Excellent care, but the communication is very frustrating.

Location Details
Street: 595 Chapel Hills Dr, Suite 325
Neighborhood: Briargate
State: Colorado
Postcode: 80920
Country: United States
Location
595 Chapel Hills Dr Suite 325, Colorado Springs, CO 80920
Quick Info
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