UCHealth Orthopedics Clinic - Interquest
1370 Interquest Pkwy, Suite 100, Colorado Springs, Colorado, 80921
Patients generally report high satisfaction with the surgical outcomes and the expertise of the orthopedic surgeons. However, the administrative side, particularly scheduling and phone communication, is a frequent source of frustration. It is a high-performing clinical team that could benefit from better front-office support.
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If you have trouble scheduling, try to get a direct line or follow up via the patient portal.
✓ What Works Well
- Excellent surgical outcomes
- Knowledgeable and professional surgeons
- Thorough post-op care
✗ Areas to Improve
- Difficult to schedule appointments
- Long wait times on the phone
- Inconsistent front desk communication
- Why is it so hard to get a call back?
- How long is the wait for surgery?
Great surgeons, but the office staff is a headache.
I'm pain-free thanks to Dr. Schaeffer.
Scheduling is a nightmare, but the care is worth it.
- Category Health & Medical
- City Colorado Springs
- State Colorado
- Postcode 80921
- Country United States
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