UCHealth Primary Care - Briargate
8890 N Union Blvd, Suite 170, Colorado Springs, Colorado, 80920
Patients are generally satisfied with the medical care provided by the doctors, but the administrative experience is a major pain point. Many report issues with billing, long wait times, and a lack of responsiveness from the front office. It is a large system that can feel impersonal.
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Be very careful about what you discuss during an annual wellness exam to avoid extra charges.
✓ What Works Well
- Knowledgeable and professional doctors
- Convenient location
- Easy-to-use patient app
✗ Areas to Improve
- Surprise billing and code stacking
- Rude or dismissive front desk staff
- Difficult to schedule urgent appointments
- Why am I being charged for a wellness exam?
- How do I get a faster appointment?
Doctors are great, but the billing department is a nightmare.
I feel like a number, not a patient.
Good care, but the administrative hurdles are exhausting.
- Category Health & Medical
- City Colorado Springs
- State Colorado
- Postcode 80920
- Country United States
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