14290 LaGrange Rd, Orland Park, Illinois, 60462
UChicago Medicine Orland Park is a large facility with highly variable patient experiences. While some patients report excellent care from specific specialists, there is a significant volume of complaints regarding long wait times, poor administrative communication, and confusing billing practices. It is often seen as a 'big system' that lacks personal touch.
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Patients recommend verifying if lab work will be billed as hospital-based, as this can significantly impact costs.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the admin is a mess.
I feel like a number.
Billing is a nightmare.