Health & Medical · Ophthalmology

UCLA Stein Eye Institute

100 Stein Plaza Driveway, Los Angeles, California, 90095

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

While the medical expertise at Stein Eye Institute is world-class, the administrative experience is frequently described as a nightmare. Patients struggle with long wait times, poor communication, and difficult scheduling. Many feel that the administrative failures overshadow the excellent clinical care.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
20
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 95/100
Admin Efficiency 20/100
Pro Tip

Be prepared for long wait times and bring plenty of patience for the administrative process.

World-class care
Poor admin support
Pros & Cons

✓ What Works Well

  • World-class medical care
  • Expert surgeons
  • Advanced technology

✗ Areas to Improve

  • Poor administrative communication
  • Long wait times
  • Expensive parking
Frequently Asked Questions
  • How do I schedule an appointment?
  • Why is parking so expensive?
User Feedback

Best doctors, worst office.

Impossible to get a call back.

Clinical care is excellent.

Location Details
Street: 100 Stein Plaza Driveway
Neighborhood: Westwood
City: Los Angeles
State: California
Postcode: 90095
Country: United States
Location
100 Stein Plaza Driveway, Los Angeles, CA 90095
Quick Info
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