Udaya Kumar, MD
3264 W Audubon Park Path, Lecanto, Florida, 34461
Patients generally appreciate Dr. Kumar's medical knowledge and bedside manner, often describing him as thorough and professional. However, a significant portion of the feedback highlights major frustrations with office communication, specifically regarding prescription refills and call center responsiveness. While many feel well-cared for, others have had poor experiences with administrative follow-through. It is a mixed bag where the clinical care is often spot on, but the office logistics can be a headache.
If you need a prescription refill, call well in advance as the call center can be a bottleneck.
✓ What Works Well
- Knowledgeable and thorough doctor
- Professional bedside manner
- Clean and comfortable office
✗ Areas to Improve
- Difficulty with prescription refills
- Poor communication from call center
- Long wait times for responses
- Why is it so hard to get a prescription refill?
- How do I reach the local office directly?
The doctor is great but the office staff needs to improve.
Communication is a major pain point.
Clinical care is top-notch.
- Category Health & Medical
- City Lecanto
- State Florida
- Postcode 34461
- Country United States
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