6201 W Newberry Rd, Gainesville, Florida, 32605
The clinical care at this center is highly regarded, with many patients feeling their eyesight was saved by the expert doctors. However, the practice is severely hampered by administrative issues, including long wait times, scheduling errors, and poor communication. It is a place where the medical care is excellent, but the patient experience is often frustrating.
Be prepared for long waits and follow up proactively on your own records and referrals.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office is a mess.
I feel well-cared for, but the wait is brutal.
Staff is kind, but overwhelmed.