1156 NW 81st Ter Rd, Ocala, Florida, 34482
This hospital is a modern, clean facility that provides high-quality care, but it suffers from significant administrative and communication issues. Many clients report long wait times, rude front-desk staff, and difficulty getting appointments. While the medical outcomes are often positive, the overall experience is frequently marred by poor service and lack of empathy.
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If you have an emergency, call ahead, but be prepared for a long wait regardless of your appointment status.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front office is a nightmare.
I felt like a number, not a patient.
Beautiful facility, but the service needs a major overhaul.