UH Perrico Health Center
4176 OH-306, Willoughby, Ohio, 44094
Patients generally like the clinical care provided by the doctors and nurses, often describing them as kind and professional. However, the administrative side—specifically billing and scheduling—is a major source of frustration. Many report difficulty reaching the office by phone and issues with incorrect billing. It's a facility where the medical staff is strong, but the support systems need work.
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Keep detailed records of all your bills and insurance explanations; you may need them to resolve billing disputes.
✓ What Works Well
- Kind and professional clinical staff
- Clean and modern facility
- Efficient radiology services
✗ Areas to Improve
- Nightmare billing department
- Impossible to reach by phone
- Scheduling frustrations
- Why am I being billed incorrectly?
- How can I reach someone to schedule an appointment?
Love my doctor, hate the billing department.
Great care, but the admin is a total headache.
The facility is nice, but the phone system is broken.
- Category Health & Medical
- City Willoughby
- State Ohio
- Postcode 44094
- Country United States
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