UL Solutions
333 Pfingsten Rd, Northbrook, Illinois, 60062
UL Solutions is widely respected for its safety testing and certification services, which are considered the gold standard in many industries. Most reviews are positive, highlighting the company's mission and the professionalism of its staff. However, there are some negative reviews from customers who have had frustrating experiences with customer service, billing, or the certification process itself. Overall, it is seen as a vital and reliable organization, even if the administrative side can sometimes be difficult to navigate.
We analyze 57 public reviews for UL Solutions using our data models and filter out spam to highlight only authentic feedback.
If you are a business, be prepared for a rigorous and sometimes slow certification process.
✓ What Works Well
- Gold standard for safety
- Professional and smart staff
- Great mission
✗ Areas to Improve
- Frustrating customer service
- Slow billing/refunds
- Bureaucratic processes
- How do I get my product certified?
- Why is the process so slow?
- Is the testing reliable?
The gold standard for safety.
Customer service is a nightmare.
Very professional and helpful.
- Category Other
- Neighborhood Northbrook
- City Northbrook
- State Illinois
- Postcode 60062
- Country United States
