Ulster Gastroenterology | GI Practice Kingston: Reham El-Shaer, MD
301 Hurley Ave, Kingston, New York, 12401
Ulster Gastroenterology has a mixed reputation. Many long-term patients speak highly of Dr. El-Shaer's expertise and compassionate care. However, recent reviews highlight significant concerns regarding administrative stability, billing errors, and difficulty reaching the office. Patients report frustration with the practice's communication, especially after changes in staffing, leading to a decline in the overall patient experience despite the high quality of clinical care provided by the doctors.
Always verify the network status of all providers involved in your procedure, including anesthesiologists, before your appointment.
✓ What Works Well
- Highly skilled and compassionate doctors
- Thorough and clear explanations of findings
- Efficient nursing and clinical staff
✗ Areas to Improve
- Significant billing and insurance issues
- Difficulty reaching the office by phone
- Inconsistent administrative follow-up
- Why is it so hard to get a response from the office?
- Are the anesthesiologists in-network?
The doctors are great, but the admin side is a mess.
I felt well-cared for, but the billing was a nightmare.
Great clinical care, but be prepared for administrative headaches.
- Category Health & Medical
- City Kingston
- State New York
- Postcode 12401
- Country United States
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