Personal Care · Beauty Retail & Salon

Ulta Beauty

520 N Orlando Ave, Suite 110, Winter Park, Florida, 32789

Google Maps Updated: 18 May 2026
Authenticity Score: 68/100
About

Ulta Beauty in Winter Park is a large, well-stocked store that many clients love for its wide selection of products. However, the customer service is a major point of contention, with many clients reporting rude and unprofessional behavior from the staff. While the salon services are generally well-regarded, the overall shopping experience can be hit or miss depending on the staff on duty.

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We analyze 78 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 85/100
Staff Behavior 50/100
Pro Tip

If you need help, look for the salon staff—they are often more helpful than the retail floor staff.

Large retail store
Salon services on-site
Pros & Cons

✓ What Works Well

  • Wide selection of products
  • Clean and well-organized store
  • Great salon services

✗ Areas to Improve

  • Rude and unprofessional customer service
  • Inconsistent staff behavior
  • Parking can be difficult
Frequently Asked Questions
  • Do they offer salon services?
  • Is it good for makeup advice?
  • How is the parking?
User Feedback

Great selection of products

Mixed reviews on customer service

Great for a quick shopping trip