Ulta Beauty
14964 Max Leggett Pkwy, Ste 404, Jacksonville, Florida, 32218
This Ulta location is a hit-or-miss experience for many. While customers frequently praise individual staff members like Mary and Emily for their helpfulness and expertise, there are recurring complaints about management and inconsistent customer service at the registers. It is a great place to find products if you know what you need, but service quality can vary.
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Look for Emily or Mary if you need personalized makeup advice; they are highly recommended by regulars.
✓ What Works Well
- Knowledgeable and helpful staff
- Good product variety
- Great rewards program
✗ Areas to Improve
- Inconsistent customer service
- Management issues
- Confusing pricing/promotions
- Do they offer color matching?
- Is the salon service good?
- Are the staff helpful?
Emily is a gem for makeup advice
Some cashiers can be rude
Store is usually well-stocked
- Category Retail & Malls
- Neighborhood River City Marketplace
- City Jacksonville
- State Florida
- Postcode 32218
- Country United States
