Retail & Malls · Beauty Store
Ulta Beauty
3315 Rosecrans St, San Diego, California, 92110
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Updated: 18 May 2026
Authenticity Score: 70/100
About
Ulta Beauty in Point Loma has a very mixed reputation. While some customers appreciate the helpful staff and product selection, many others report poor customer service, profiling, and issues with online order fulfillment. It's a convenient location, but the service quality can be inconsistent.
Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating
We analyze 75 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
80/100
Crowd Management
50/100
Pro Tip
If you need help, look for specific staff members who have positive reviews, as service quality varies greatly.
Wide variety
Convenient location
Pros & Cons
✓ What Works Well
- Wide product selection
- Convenient location
- Some helpful staff
✗ Areas to Improve
- Poor customer service
- Reports of profiling
- Inconsistent online order fulfillment
Frequently Asked Questions
- Do they have samples?
- Is it safe?
- Are they helpful?
User Feedback
Staff can be rude.
Great product selection.
Hit or miss service.
Quick Info
- Category Retail & Malls
- Neighborhood Point Loma
- City San Diego
- State California
- Postcode 92110
- Country United States
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