Ulta Beauty
8821 Dorchester Rd, Ste 104, Charleston, South Carolina, 29420
This Ulta location is generally well-regarded for its helpful and knowledgeable staff, especially in the salon. Many customers appreciate the clean environment and the variety of products. However, there are notable complaints about poor customer service, long wait times, and issues with online orders. It is a popular spot, but the experience can be inconsistent.
We analyze 76 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
Visit during off-peak hours for better service and shorter wait times.
✓ What Works Well
- Helpful and knowledgeable staff
- Clean and organized environment
- Good variety of products
✗ Areas to Improve
- Poor customer service
- Long wait times
- Issues with online orders
- Do they offer salon services?
- Is it clean?
- Are they helpful?
Great salon services.
Staff can be hit or miss.
Clean and well-stocked.
- Category Personal Care
- Neighborhood Charleston
- City Charleston
- State South Carolina
- Postcode 29420
- Country United States
