Ulta Beauty
Retail & Malls · Beauty Store

Ulta Beauty

1751 N Central Expy, McKinney, Texas, 75070

Google Maps Updated: 18 May 2026
Authenticity Score: 45/100
About

Ulta Beauty in McKinney has a very mixed reputation. While some customers have wonderful experiences with helpful staff and great product selection, many others report poor customer service, rude management, and inconsistent policy enforcement. The salon services, in particular, receive significant criticism for quality and professionalism. It's a hit-or-miss location.

Our Review Process
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Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 80/100
Crowd Management 40/100
Pro Tip

Check the online booking system yourself if you're told they are fully booked.

Wide product range
Salon services available
Pros & Cons

✓ What Works Well

  • Great product selection
  • Some helpful staff members
  • Convenient location

✗ Areas to Improve

  • Poor customer service
  • Rude management
  • Inconsistent salon quality
Frequently Asked Questions
  • Do they do makeup services?
  • Is the salon good?
  • Why is the service so slow?
User Feedback

Staff was so helpful.

Worst salon experience ever.

Rude and dismissive.