Ulta Beauty
320 Harbison Blvd, Ste D, Columbia, South Carolina, 29212
Ulta Beauty in Harbison is a popular destination for beauty products, but the customer service experience is highly inconsistent. Some customers have had wonderful, helpful interactions with staff, while others report feeling ignored, judged, or treated rudely. The store is generally well-stocked, but the return policy and management of gift cards have been points of contention for some shoppers.
We analyze 75 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
Visit during off-peak hours for more personalized attention from staff.
✓ What Works Well
- Wide selection of beauty products
- Convenient location
- Some very helpful and knowledgeable staff
✗ Areas to Improve
- Inconsistent customer service
- Reports of rude staff
- Issues with return/gift card policies
- Do you carry [brand]?
- What is your return policy?
- Can I get a foundation match?
Aliyah and Dillon are very helpful.
Some staff members are aloof or rude.
The store is usually well-stocked.
- Category Retail & Malls
- Neighborhood Harbison
- City Columbia
- State South Carolina
- Postcode 29212
- Country United States
