Ulta Beauty
935 Bob Wallace Ave SW, Suite 109, Huntsville, Alabama, 35801
This Ulta location has a very mixed reputation. While some customers have had great experiences with helpful staff and a good selection, many others have reported poor customer service, rude employees, and even serious allegations of racial profiling. It seems to be a store where the experience is highly inconsistent, with some shoppers feeling welcomed and others feeling ignored or mistreated. It's a convenient location, but the service quality is a major point of contention.
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✓ What Works Well
- Wide selection of beauty products
- Some very helpful and knowledgeable staff
- Convenient location
✗ Areas to Improve
- Inconsistent customer service
- Reports of rude and dismissive staff
- Serious allegations of racial profiling
- Do you offer makeup lessons?
- Is the store clean?
- What is your return policy?
Staff is hit or miss.
Great selection, but service can be rude.
Some employees are very helpful.
- Category Retail & Malls
- City Huntsville
- State Alabama
- Postcode 35801
- Country United States
