Ulta Beauty
Retail & Malls · Beauty Retail

Ulta Beauty

3120 Evans St, #105, Greenville, North Carolina, 27834

Google Maps Updated: 18 May 2026
Authenticity Score: 70/100
About

Ulta Beauty in Greenville is a large retail store that offers a wide range of beauty products and salon services. Reviews are highly mixed; many customers appreciate the product selection and the helpfulness of specific employees like Tina and Destiny. However, there is a significant number of complaints regarding poor customer service, long wait times, and unprofessional behavior from staff. It seems to be a hit-or-miss experience depending on the day and the staff on duty.

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We analyze 78 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 85/100
Crowd Management 60/100
Pro Tip

Check online for product availability before visiting to save time.

Wide product range
Salon services available
Pros & Cons

✓ What Works Well

  • Wide range of beauty products
  • Helpful and knowledgeable staff (when available)
  • Clean and organized store

✗ Areas to Improve

  • Poor customer service
  • Long wait times
  • Unprofessional staff behavior
Frequently Asked Questions
  • Do you offer makeup services?
  • How do I book a salon appointment?
  • Are you open on weekends?
User Feedback

Great selection, but service is lacking.

Destiny is amazing, highly recommend.

Avoid if you want a quick, professional experience.