Ulta Beauty
1520 E Hillside Dr, Broken Arrow, Oklahoma, 74012
Ulta Beauty in Broken Arrow is generally praised for its wide selection and clean store environment. Many customers find the staff helpful and knowledgeable, especially when it comes to makeup and skincare recommendations. However, there are recurring complaints about poor customer service, specifically regarding locked perfume cases and unhelpful staff during busy times. It is a solid one-stop shop for beauty needs, but service quality can vary.
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✓ What Works Well
- Wide variety of brands
- Clean and organized store
- Helpful staff recommendations
✗ Areas to Improve
- Inconsistent customer service
- Locked perfume cases can be frustrating
- Staff availability during busy hours
- Do you have testers for perfume?
- Can I get a makeup consultation?
- What is the return policy?
Great selection of high-end and drugstore products.
Staff was very helpful with my skincare routine.
Hard to get help when the store is busy.
- Category Retail & Malls
- City Broken Arrow
- State Oklahoma
- Postcode 74012
- Country United States
