Retail & Malls · Beauty Store

Ulta Beauty

200 W McKinley Ave, STE 120, Sunnyvale, California, 94086

Google Maps Updated: 18 May 2026
Authenticity Score: 82/100
About

Ulta Beauty in Sunnyvale is a convenient spot for beauty products, but customer service can be inconsistent. While some staff members are incredibly helpful and knowledgeable, others have been described as rude or unhelpful. The store is generally well-stocked, but it is worth checking your receipts and being prepared for potential service issues.

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We analyze 74 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 90/100
Crowd Management 75/100
Pro Tip

Check your receipts before leaving the store to avoid billing errors.

Wide selection
Salon services available
Pros & Cons

✓ What Works Well

  • Wide variety of products
  • Convenient location
  • Some very helpful staff

✗ Areas to Improve

  • Inconsistent customer service
  • Potential for rude staff
  • Billing issues
Frequently Asked Questions
  • Do they have Dior?
  • Is the salon good?
  • How do I handle returns?
User Feedback

Great selection

Hit or miss service

Check your receipts