Retail & Malls · Beauty Retail
Ulta Beauty
11500 Midlothian Tpke, Suite 800, Bon Air, Virginia, 23235
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Updated: 18 May 2026
Authenticity Score: 82/100
About
Ulta is a popular spot for beauty products, with a wide selection and generally helpful staff. While there are some complaints about service and management, most customers have a positive shopping experience.
Our Review Process
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Highest rating
20
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We analyze 74 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
95/100
Crowd Management
70/100
Pro Tip
Check online for sales before you go.
Stock: Excellent
Vibe: Busy
Pros & Cons
✓ What Works Well
- Wide selection
- Helpful staff
- Good sales
✗ Areas to Improve
- Occasional rude service
- Busy checkout
- Stock issues
Frequently Asked Questions
- Are there sales today?
- Do they have makeup artists?
- Is it busy?
User Feedback
Great selection
Staff is usually helpful
Love the rewards
Quick Info
- Category Retail & Malls
- Neighborhood Bon Air
- City Bon Air
- State Virginia
- Postcode 23235
- Country United States
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