Ulta Beauty
4901 Outer Loop, Ste 105, Louisville, Kentucky, 40219
Ulta Beauty on Outer Loop is a very polarizing store. Some customers have great experiences with helpful staff and good product selection, while many others complain about poor customer service, long waits, and a lack of assistance. It seems like a place where the experience can really depend on the day and the staff on duty. If you're looking for a consistent experience, you might want to check out other locations.
We analyze 71 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
Check online for product availability before heading to the store.
✓ What Works Well
- Good product selection
- Clean and well-stocked store
- Some staff are very helpful and knowledgeable
✗ Areas to Improve
- Poor customer service and lack of assistance
- Long wait times
- Reports of rude or unprofessional staff
- Do they offer salon services?
- What is the return policy?
- Are they good with color matching?
Try to visit during less busy times.
Be prepared to look for products yourself.
If you have an issue, try to speak with management.
- Category Retail & Malls
- Neighborhood Louisville
- City Louisville
- State Kentucky
- Postcode 40219
- Country United States
