Ulta Beauty
8387A Leesburg Pike, Vienna, Virginia, 22182
Ulta Beauty in Tysons Corner is a large, well-stocked store that many find convenient. However, customer service is a major pain point, with many reviews citing rude staff, long wait times, and poor communication. While some employees are helpful, the overall experience is often described as frustrating. It's a good place for products, but don't expect a high level of service.
We analyze 77 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
Use the online pickup service to avoid the long lines and potential service issues in-store.
✓ What Works Well
- Wide selection of products
- Convenient location
- Easy online pickup
✗ Areas to Improve
- Rude and unhelpful staff
- Long wait times
- Poor communication
- Is the store well-stocked?
- How is the customer service?
- Are the salon services good?
Great products, terrible service.
Always a long line.
Staff can be dismissive.
- Category Retail & Malls
- Neighborhood Tysons Corner
- City Vienna
- State Virginia
- Postcode 22182
- Country United States
