Ulta Beauty
1664 NW Chipman Rd, Lee's Summit, Missouri, 64081
Ulta Beauty in Lee's Summit is a large retail store that offers a wide range of products and salon services. Reviews are highly mixed, with many customers praising the helpfulness of specific staff members, while others report significant issues with racial profiling, rude management, and poor salon service quality. It is a convenient location, but the customer service experience is frequently cited as a major drawback.
We analyze 75 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Wide variety of beauty products
- Convenient location
- Some very helpful staff
✗ Areas to Improve
- Reports of racial profiling
- Rude or unprofessional management
- Inconsistent salon service quality
- Do they have a salon?
- Is it easy to return items?
- Are they helpful?
Great selection, but watch out for service.
Some staff are amazing.
Management needs to address serious complaints.
- Category Personal Care
- City Lee's Summit
- State Missouri
- Postcode 64081
- Country United States
