Personal Care · Beauty Salon & Retail
Ulta Beauty
3200 Columbus People Trail, Columbus, Indiana, 47203
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Updated: 18 May 2026
Authenticity Score: 78/100
About
Ulta Beauty in Columbus is a popular spot for beauty products and salon services. Many customers love the selection and the talent of specific stylists like Jenna. However, there are frequent complaints about customer service, unhelpful staff, and salon scheduling issues. It's a convenient one-stop shop, but the service quality can be inconsistent.
Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
16
Lowest rating
We analyze 69 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
80/100
Staff Behavior
55/100
Pro Tip
Book your salon appointment with a highly-rated stylist like Jenna to ensure a great experience.
Salon services
Retail products
Pros & Cons
✓ What Works Well
- Great selection
- Talented stylists (Jenna)
- Convenient
✗ Areas to Improve
- Unhelpful staff
- Scheduling issues
- Inconsistent service
Frequently Asked Questions
- Do they have salon services?
- Is it worth the price?
- Do they have good sales?
User Feedback
Jenna is amazing
Staff can be rude
Great product selection
Quick Info
- Category Personal Care
- Neighborhood Columbus
- City Columbus
- State Indiana
- Postcode 47203
- Country United States
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