Ulta Beauty
Retail & Malls · Beauty Store

Ulta Beauty

2399 Meadowbrook Mall Rd, Suite 570, Bridgeport, West Virginia, 26330

Google Maps Updated: 18 May 2026
Authenticity Score: 72/100
About

Ulta Beauty in Bridgeport is a popular destination for beauty products, but customer service is a major point of contention. While many clients appreciate the wide selection and helpful stylists like Liberty, others report rude staff, poor communication, and inconsistent service. It is a place where your experience can vary significantly.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
13
Lowest rating

We analyze 65 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 85/100
Crowd Management 60/100
Pro Tip

Visit during the week to avoid the crowds and get better attention from staff.

Wide selection
Salon services
Pros & Cons

✓ What Works Well

  • Wide selection
  • Helpful stylists
  • Clean store

✗ Areas to Improve

  • Rude staff
  • Poor communication
  • Inconsistent service
Frequently Asked Questions
  • Do they have a salon?
  • Is it expensive?
  • Are they helpful?
User Feedback

Liberty is a favorite.

Great selection of products.

Customer service can be hit-or-miss.