Ulta Beauty
2700 Miamisburg Centerville Rd, #864, Dayton, Ohio, 45459
Ulta Beauty at the Dayton Mall has a very mixed reputation. While some clients appreciate the product selection and occasional helpful staff, there are frequent complaints about poor customer service, rude employees, and understocked shelves. Many customers feel that the service is inconsistent and that they are often ignored or treated as an inconvenience. It is a place where the shopping experience can be very frustrating.
We analyze 78 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
If you need help, try to find a salon staff member, as they are often more helpful than the retail floor staff.
✓ What Works Well
- Wide product selection
- Occasional helpful and friendly staff
- Convenient location
✗ Areas to Improve
- Poor customer service
- Rude and unhelpful employees
- Understocked shelves
- Is the staff helpful?
- Is the store clean?
- Are they good with color matching?
The customer service is often lacking.
I prefer shopping online to avoid the store.
Some staff members are great, but many are not.
- Category Retail & Malls
- Neighborhood Dayton
- City Dayton
- State Ohio
- Postcode 45459
- Country United States
