Retail & Malls · Beauty Retail
Ulta Beauty
8811 Hardegan St, #360, Indianapolis, Indiana, 46227
Google Maps
Updated: 18 May 2026
Authenticity Score: 75/100
About
Ulta Beauty is a popular destination for beauty products, but the in-store experience varies wildly. While some customers praise the helpfulness of specific staff members, many others report poor customer service, rude attitudes, and issues with store cleanliness. The online experience is also frequently criticized for being buggy.
Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
20
Lowest rating
We analyze 74 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
90/100
Crowd Management
55/100
Pro Tip
Check the website for stock availability before heading to the store to save time.
Salon services available
Large product range
Pros & Cons
✓ What Works Well
- Wide product variety
- Helpful estheticians
- Good rewards program
✗ Areas to Improve
- Rude staff
- Poor store cleanliness
- Buggy website
Frequently Asked Questions
- Do you have this in stock?
- Can I return this without a receipt?
- Do you offer salon services?
User Feedback
Great selection, bad service
Staff is often on their phones
Check online stock before visiting
Quick Info
- Category Retail & Malls
- Neighborhood Greenwood
- City Indianapolis
- State Indiana
- Postcode 46227
- Country United States
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