Ulta Beauty
Personal Care · Beauty Store & Salon

Ulta Beauty

301 S Hills Village, Upper St Clair, Pennsylvania, 15241

Google Maps Updated: 18 May 2026
Authenticity Score: 70/100
About

Ulta Beauty in Upper St Clair is a mixed bag. While many customers appreciate the wide product selection and helpful staff, there are frequent complaints about poor customer service, long wait times, and inconsistent salon experiences. It’s a convenient place to shop, but the service quality can be unpredictable.

Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
16
Lowest rating

We analyze 70 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 80/100
Staff Behavior 60/100
Pro Tip

Check the app for in-stock items before visiting to save time.

Mall location
Salon services available
Pros & Cons

✓ What Works Well

  • Wide product selection
  • Clean store
  • Some helpful staff

✗ Areas to Improve

  • Inconsistent customer service
  • Long wait times
  • Unpredictable salon quality
Frequently Asked Questions
  • Do they have good salon services?
  • Is the staff helpful?
  • Are they well-stocked?
User Feedback

Lena and Amal are recommended for hair services.

Be prepared for varying levels of service.

The store is generally clean and well-organized.