Ulta Beauty
Retail & Malls · Beauty Retail

Ulta Beauty

705 E Coliseum Blvd, B, Fort Wayne, Indiana, 46805

Google Maps Updated: 18 May 2026
Authenticity Score: 70/100
About

Ulta Beauty at Northcrest is a large retail store with a wide selection of products, but it has a very mixed reputation regarding customer service. While some customers have had great experiences with helpful staff, many others report rude, dismissive, or unprofessional behavior. It is a convenient place to shop, but be prepared for potentially inconsistent service levels.

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We analyze 67 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 90/100
Crowd Management 60/100
Pro Tip

If you need specific help, try to visit during off-peak hours when staff might be less rushed.

Wide Variety
Salon Services
Pros & Cons

✓ What Works Well

  • Wide selection of products
  • Convenient location
  • Some helpful staff members

✗ Areas to Improve

  • Inconsistent customer service
  • Reports of rude staff
  • Wait times can be long
Frequently Asked Questions
  • Do they have a salon?
  • Is the staff helpful?
  • Do they accept returns?
User Feedback

Great selection, hit or miss service

Staff can be rude

Convenient for beauty needs