Retail & Malls · Beauty Store
Ulta Beauty
1560 S Randall Rd, Geneva, Illinois, 60134
Google Maps
Updated: 18 May 2026
Authenticity Score: 80/100
About
Ulta Beauty in Geneva is a popular destination for beauty products, with many customers praising the wide selection and helpful staff. However, there are frequent complaints about inconsistent customer service, long wait times, and occasional stock issues. It is a reliable choice for many, but the experience can vary depending on the day and the staff on duty.
Our Review Process
20
Most Relevant
8
Newest
20
Highest rating
20
Lowest rating
We analyze 68 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
85/100
Crowd Management
70/100
Pro Tip
Use the app to check in online and try to request a specific stylist you trust.
Wide selection
Frequent sales
Pros & Cons
✓ What Works Well
- Wide selection of products
- Helpful and friendly staff
- Convenient online check-in
✗ Areas to Improve
- Inconsistent customer service
- Long wait times
- Occasional stock issues
Frequently Asked Questions
- Do they take walk-ins?
- Who is the best stylist?
- Do they do colors?
User Feedback
Great service
Friendly and professional
Consistent quality
Quick Info
- Category Retail & Malls
- Neighborhood Geneva
- City Geneva
- State Illinois
- Postcode 60134
- Country United States
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