Ulta Beauty
1470 E Golf Rd, Schaumburg, Illinois, 60173
This Ulta location receives mixed feedback. Many customers love the wide variety of products and helpful staff members like Michelle and Leo, who provide great shade matching and advice. However, others report frustrating experiences with returns, long checkout lines, and pushy sales tactics. Some feel the service is inconsistent, with a few staff members being described as rude or unhelpful.
We analyze 76 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
Check online stock before visiting, but be prepared for potential issues with in-store returns.
✓ What Works Well
- Wide product selection
- Helpful beauty consultants
- Clean store environment
✗ Areas to Improve
- Difficult return process
- Long checkout lines
- Inconsistent customer service
- Do you have this item in stock?
- Can I return an online order?
- Do you offer shade matching?
Great help from specific consultants
Checkout lines are often too long
Returns can be a headache
- Category Retail & Malls
- Neighborhood Schaumburg
- City Schaumburg
- State Illinois
- Postcode 60173
- Country United States
