Retail & Malls · Beauty Supply
Ulta Beauty
70 Worcester-Providence Turnpike, Ste 250, Millbury, Massachusetts, 01527
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Updated: 18 May 2026
Authenticity Score: 70/100
About
Ulta Beauty in Millbury has a very mixed reputation. While some customers love the helpful staff and great product selection, others have had terrible experiences with rude employees and poor customer service. It seems to be a hit-or-miss location depending on who is working that day.
Our Review Process
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Most Relevant
14
Newest
20
Highest rating
20
Lowest rating
We analyze 74 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
88/100
Crowd Management
60/100
Pro Tip
If you need help, look for Sonia or J'Lynn, as they are frequently praised for their excellent service.
Wide brand variety
In-store salon services
Pros & Cons
✓ What Works Well
- Great product selection
- Helpful staff members (when available)
- Clean store environment
✗ Areas to Improve
- Rude and unprofessional staff
- Poor customer service
- Inconsistent return policy enforcement
Frequently Asked Questions
- Do you have this product in stock?
- Can I get a makeup consultation?
- Is the store clean?
User Feedback
Sonia is an absolute gem
Some staff are very condescending
Great place for fragrance needs
Quick Info
- Category Retail & Malls
- City Millbury
- State Massachusetts
- Postcode 01527
- Country United States
