Ulta Beauty
30 Ash Brook Rd, Keene, New Hampshire, 03431
Ulta Beauty in Keene is a popular destination for beauty products, but the in-store experience can be hit or miss. Many customers love the wide selection and helpful staff like Madelyn, Paeton, and Nicole. However, there are recurring complaints about rude or unhelpful service, especially at the checkout or when asking for assistance. It's a great place for products, but service quality varies significantly.
We analyze 72 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
If you need help, look for the staff members who are actively walking the floor—they are usually the most helpful.
✓ What Works Well
- Wide variety of products
- Helpful staff (when you find them)
- Clean store
✗ Areas to Improve
- Inconsistent customer service
- Some staff can be rude
- Wait times for salon services
- Do they do color matching?
- Is the salon good?
- Are they helpful with product recommendations?
Great selection, but service is hit or miss.
Love the makeup lessons.
Staff can be snobby.
- Category Retail & Malls
- Neighborhood West Keene
- City Keene
- State New Hampshire
- Postcode 03431
- Country United States
