Retail & Malls · Beauty Retail
Ulta Beauty
1701 Niagara Fls Blvd, Ste 100, Buffalo, New York, 14228
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Updated: 18 May 2026
Authenticity Score: 70/100
About
Ulta Beauty is a popular retail destination for beauty products, but customer service experiences are highly variable. While many clients find helpful staff and a great selection, others report issues with rude service and stock availability. It is a convenient spot, but be prepared for potential service inconsistencies.
Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating
We analyze 75 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
90/100
Crowd Management
60/100
Pro Tip
Check online for stock availability before visiting to save time.
Services: Retail & Salon
Vibe: Busy
Pros & Cons
✓ What Works Well
- Great selection of products
- Convenient location
- Helpful staff (sometimes)
✗ Areas to Improve
- Inconsistent customer service
- Stock availability issues
- Long checkout lines
Frequently Asked Questions
- Do they have samples?
- Is it good for brow services?
- How do I book?
User Feedback
Great selection
Hit or miss service
Convenient
Quick Info
- Category Retail & Malls
- City Buffalo
- State New York
- Postcode 14228
- Country United States
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