Ulta Beauty
3000 Gateway St, Suite 222, Springfield, Oregon, 97477
Ulta Beauty in Springfield is a mixed bag for local shoppers. While many customers love the wide variety of products and the helpfulness of specific beauty advisors like Alyssia and Shelby, others report frustration with long wait times, poor customer service, and confusing return policies. The store is often busy, and experiences seem to depend heavily on which staff member assists you. It is a convenient spot for beauty needs, but don't expect a luxury experience every time.
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Ask for a beauty advisor early to avoid wandering the aisles for hard-to-find items.
✓ What Works Well
- Huge selection of brands
- Helpful beauty advisors
- Convenient location
✗ Areas to Improve
- Inconsistent customer service
- Long checkout lines
- Confusing return policies
- Do they offer hair salon services?
- Can I get a color match for foundation?
- What is the return policy for used items?
Alyssia is incredibly knowledgeable and kind.
The store is often understaffed during peak hours.
Great variety of vegan beauty brands.
- Category Retail & Malls
- Neighborhood Gateway
- City Springfield
- State Oregon
- Postcode 97477
- Country United States
