Ulta Beauty
1101 Outlet Collection Way, Ste 1060, Auburn, Washington, 98001
Ulta Beauty in Auburn is a mixed bag. Some customers have great experiences with helpful staff like Cindy and Heavenly, finding exactly what they need. However, there are many reports of poor customer service, feeling followed or judged, and issues with staff attitude. It seems like a place where your experience depends heavily on who is working that day.
We analyze 77 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
If you need help, look for the staff members who are actively helping others, as some are much more approachable than others.
✓ What Works Well
- Helpful and knowledgeable staff like Cindy
- Wide variety of beauty products
- Clean and organized store
✗ Areas to Improve
- Reports of rude or dismissive staff
- Feeling followed or judged while shopping
- Inconsistent customer service
- Are the store hours accurate?
- Do they offer foundation color matching?
- Is the staff helpful with skincare?
Cindy was fantastic and very helpful.
Felt followed around the store like a criminal.
Great selection, but the service needs work.
- Category Retail & Malls
- City Auburn
- State Washington
- Postcode 98001
- Country United States
