Ulta Beauty
1480 Highlands Dr NE, Issaquah, Washington, 98029
Ulta Beauty in Issaquah Highlands is a polarizing location. While many shoppers appreciate the wide variety of products and the helpfulness of specific staff members like Rose and Diana, there are significant complaints regarding customer service, management, and communication. Some customers feel ignored or judged, while others have had great experiences with the salon services. It is a convenient spot, but the service quality can be hit or miss.
We analyze 75 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
Check the app for stock availability before driving, but don't rely on it for salon appointments.
✓ What Works Well
- Wide product variety
- Convenient location
- Excellent brow bar services
✗ Areas to Improve
- Inconsistent customer service
- Management communication issues
- Some staff perceived as rude
- Do they offer military discounts?
- How do I book a salon appointment?
- What is the return policy for opened items?
Rose is a top-tier advisor.
Management needs better training.
Great rewards program.
- Category Retail & Malls
- Neighborhood Issaquah Highlands
- City Issaquah
- State Washington
- Postcode 98029
- Country United States
