Ulta Beauty
19401 Alderwood Mall Pkwy, Suite 130, Lynnwood, Washington, 98036
Ulta Beauty in Lynnwood is a polarizing spot. While many customers love the wide selection of products and the helpfulness of specific staff members like Drew or Mary, there is a significant number of complaints regarding rude customer service, feeling followed or profiled, and issues with the salon services. It seems like a hit-or-miss experience depending on who is working and how busy the store is. If you go, stick to the products you know or try to find one of the helpful staff members.
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Use the app for store pickup to avoid the checkout lines and potential service issues.
✓ What Works Well
- Wide selection of products
- Helpful staff (when you find them)
- Clean and organized
✗ Areas to Improve
- Rude customer service
- Feeling followed or profiled
- Inconsistent salon quality
- Do they have birthday gifts?
- Can I return online orders?
- Is the salon good?
Hit or miss service.
Great selection, but watch out for rude staff.
Salon services can be pricey.
- Category Retail & Malls
- Neighborhood Alderwood
- City Lynnwood
- State Washington
- Postcode 98036
- Country United States
