Health & Medical · Hospital

UMass Memorial HealthAlliance-Clinton - Clinton Campus

201 Highland St, empty, Clinton, Massachusetts, 01510

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

This hospital receives highly polarized feedback. Many patients praise the ER staff for being compassionate, efficient, and life-saving. Conversely, there are numerous reports of neglect, rude behavior, and administrative incompetence. It appears to be a facility where the quality of care can vary wildly depending on the shift and the specific staff on duty.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 40/100
Pro Tip

If you have a complex medical need, consider larger regional hospitals, but this facility is often sufficient for minor emergencies.

Small community hospital
24/7 ER services
Pros & Cons

✓ What Works Well

  • Compassionate ER staff
  • Efficient for minor emergencies
  • Good bedside manner in some cases

✗ Areas to Improve

  • Inconsistent quality of care
  • Rude and dismissive staff
  • Administrative and billing issues
Frequently Asked Questions
  • Is the ER wait time long?
  • Are the staff professional?
User Feedback

The ER saved my life, but the floor staff was rude.

Hit-or-miss experience; depends on who is working.

Great for quick care, but avoid for complex issues.

Location Details
Street: 201 Highland St, empty
Neighborhood: Clinton
City: Clinton
State: Massachusetts
Postcode: 01510
Country: United States
Location
201 Highland St, Clinton, MA 01510
Quick Info
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