UMC Primary Care - Aliante
5860 Losee Rd, North Las Vegas, Nevada, 89081
This clinic has a very divided reputation. A significant number of patients praise Dr. Z and his nurse Irene for their warmth, professionalism, and thoroughness, often feeling like family. However, there is a strong counter-narrative regarding the administrative side, with many complaints about rude phone staff, long wait times, and poor communication. While the clinical care from specific providers is highly valued, the overall office management and customer service are frequent sources of frustration.
We analyze 79 public reviews for UMC Primary Care - Aliante using our data models and filter out spam to highlight only authentic feedback.
If you have a specific provider you like, try to stick with them, as experiences can vary significantly.
✓ What Works Well
- Excellent care from specific providers
- Warm and professional clinical staff
- Thorough and attentive medical exams
✗ Areas to Improve
- Rude and unhelpful phone staff
- Long wait times
- Poor administrative communication
- Is this clinic accepting new patients?
- How do I reach a human on the phone?
- Why are there so many administrative errors?
Dr. Z is the best.
Administrative staff is a nightmare.
Great clinical care, terrible office management.
- Category Health & Medical
- Neighborhood Aliante
- City North Las Vegas
- State Nevada
- Postcode 89081
- Country United States
