Food & Beverage · Japanese Restaurant

Umi Japanese Restaurant

4000 Hughes Crossing, #100, Franklin, Tennessee, 37064

Google Maps Updated: 16 May 2026
Authenticity Score: 70/100
About

Umi is a popular spot for Japanese cuisine, with many customers praising the fresh sushi and bento boxes. However, there are significant complaints about inconsistent food quality, long wait times, and poor service. It seems like a place that can be great when it's on its game, but frustrating when it's not. It's a reliable choice for many, but definitely not perfect.

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We analyze 73 public reviews for Umi Japanese Restaurant using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 65/100
Value for Money 60/100
Pro Tip

Call ahead for reservations, especially on weekends.

Authentic menu
Cozy atmosphere
Pros & Cons

✓ What Works Well

  • Fresh sushi
  • Great bento boxes
  • Cozy atmosphere

✗ Areas to Improve

  • Inconsistent food quality
  • Long wait times
  • Poor service
Frequently Asked Questions
  • Is the sushi fresh?
  • Why is the service so slow?
  • Is it worth the price?
User Feedback

The bento boxes are a great value.

Check your order before you leave.

Service can be hit or miss.