UNC Dermatology and Skin Cancer Center at Southern Village
410 Market St, Suite 400A, Chapel Hill, North Carolina, 27516
This center is highly regarded for its clinical expertise, with many patients praising the doctors for their skill and compassion. However, the administrative experience is a major source of frustration, with frequent complaints about billing errors, long wait times, and difficulty getting responses. It is a high-quality medical facility that is often let down by its front-office and billing operations.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing issue, be prepared to be persistent and keep detailed records of all your communications.
✓ What Works Well
- Highly skilled and compassionate doctors
- Excellent clinical outcomes
- Modern, clean facility
✗ Areas to Improve
- Frequent billing and insurance errors
- Long wait times for appointments
- Difficult to reach by phone
- Why is the billing so chaotic?
- How do I get a call back?
Doctors are great, billing is a nightmare.
Felt like a number.
Excellent care, but long wait times.
- Category Health & Medical
- City Chapel Hill
- State North Carolina
- Postcode 27516
- Country United States
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